FREE SHIPPING ON ORDERS OVER $45.

Shipping & Return Policy

SHIPPING & RETURN POLICY

 

SHIPPING

 All orders are processed in the order in which they are received. Our normal processing time is 5-7 business days. All shipments are sent via USPS, once your order has been processed and sent out for mailing, you will receive a tracking number. 

Please allow 7-14 business days to process orders during the HOLIDAY SEASON.  
At this time we only deliver to lower 48 States in the US. 

 

RETURN POLICY

Prior to returning any items, please send and email to: hello@karafelicia.com to address any concerns or problems along with photographs of your order and the issue.  We only accept returns on products that are unopened/unused and it must be returned in the original packaging. Shipping costs can not be refunded. Items must be returned within 10 days from the date of purchase. If a refund is issued, please allow 14 business to process.